Ensure accurate patient details

Managing patient names and addresses, lifestyle characteristics and medical history across various platforms means that maintaining accurate data is a constant challenge.

As organisations use different systems, difficulties occur in exchanging information which can impact healthcare provision.

Patient data is constantly changing. Experian QAS works with trusts within the National Programme for IT, and those outside it, and our own contact data management (CDM) solutions to:

• identify, remove and prevent duplicate patient records
• update records against bereavement data files
• correct inaccuracies within patient data
• enhance patient data against geodemographic data sets with Experian's MOSAIC information and government ward data
• use demographic information to identify practice patterns, incidence of diseases and complications
• manage patient data so that it is ready for migration and for new shared service projects

Experian QAS products and services

Used by over 150 NHS organisations, QAS Pro uses Royal Mail data integrated within Patient Administration Systems (PAS) to accurately and quickly collect contact details. This ensures services such as electronic prescription ordering and appointment eBooking work efficiently.

Patient data can then be kept up to date with QAS Batch and QAS Batch with Suppression.

By using QAS HealthCoder, you will have access to PAF and additional healthcare related data such as Strategic Health Authority, Primary Care Organisation and Electoral Ward information. QAS HealthCoder:

• ensures that the correct Primary Care Trust (PCT) information is assigned
• is easily integrated into mainline applications including PAS

Avoiding duplicate patient records

Achieving a single patient view can be hindered by duplicate patient records, leading to important information being lost in relation to a patient's health.

QAS Identify can be used at point of data collection, allowing the patient to confirm that they are the same individual, therefore preventing duplicates entering your database.

It is a unique de-duplication service for the Public Sector, which helps facilitate a single view of your patients across a whole organisation and across multiple departments. It can identify duplicate individuals in your database, even when that individual has moved house or changed their name.

"QAS Identify will help with the increasing demand for tools that facilitate single views of customers and citizens across organisations. This will in turn allow public sector bodies to be more efficient and provide a better service to the UK population."

Stuart Johnston, UK Managing Director, Experian QAS

Our customers

"We wanted to have a common currency to exchange data about patients in a meaningful manner that would improve levels of care. Experian QAS delivered that."

Gordon Sommerville, Head of National Contract Management Team, NHS National Services Scotland.

	National Blood Service
	"The National Blood Service’s website http://www.blood.co.uk/ allows donors to find their most convenient blood donation session by simply entering their postcode or home town. The secret to this service is QAS Nearest."

	NHSScotland
	Verifying and maintaining patient contact details is made easy with Experian QAS software. "We wanted to have a common currency to exchange data about patients in a meaningful manner that would improve levels of care. Experian QAS has delivered that".
	451 KB

Enterprise Applications, system integrators and Experian QAS

Experian QAS works with global software providers, Enterprise Applications and systems integrators.

Our integrations with Cerner, Clinical Solutions and iSOFT, to name a few, deliver off-the-shelf, bespoke and accredited solutions to the healthcare sector.

"Experian QAS and iSOFT have worked together for many years. QAS products are widely used throughout our customers to ensure our customers can input accurate patient details. Our products are also used together under the National Programme for IT."

Mark Thornton, Head of Technical Services UK&I, iSOFT.

Achieving data governance
Experian QAS have a dedicated Professional Services team who offer bespoke solutions and support, helping to reduce integration time, ensure high ROI and produce a complete data quality strategy.

We also offer a tailor made governance audit, that assesses the level of your contact data management systems, processes and culture.
QAS CDM360 is an impartial assessment of your current Contact Data Management (CDM) practices. Managed by our professional services team, recommendations are provided, which can help:

• identify areas for potential risk, within your data processes
• strengthen influence at board level for future investment in data strategies

Resources for you

• Contact your dedicated Account manager
• Request a data healthcheck for your patient data
• Download our recent Patient Data Management webinar
• Download our QAS for Healthcare brochure: "Improve efficiency with Experian QAS software and services"
• Directgov - public services all in one place

'Patient Data Management' Webinar - Download Now

Content highlights include:

• improving the quality of healthcare provision through accurate information
• meeting transformational government objectives by driving data efficiencies
• understanding your data management processes and the quality of the data itself
• streamlining data storage and administration with de-duplication at point of capture

• Visit our dedicated data quality news section and read current news for the healthcare sector.