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Data quality for medium-sized companies

Mid-sized company - Improve data quality

Data quality is critical for customer retention and growth. Forge strong customer relationships by knowing who and where your customers are.

Use our software, services and data to:

improve data quality
improve customer service
differentiate your company

Software and services to facilitate your contact data management

Software and On Demand solutions:

Additional data append extensive business and consumer contact data
Database cleansing clean, dedupe and suppress data throughout its lifecycle
Geographic Information Systems geomapping tools to locate the nearest address and use grid reference data
Identity authentication authenticate identities electronically in seconds
Mailing solutions achieve Royal Mail discounts on your bulk mailings
Name and address management find, record and validate contact details

Services

Data governance audit your contact data quality and management processes
Professional Services consultancy and training expertise to help your data strategy

Managing your contact data effectively is core to valuable customer relationships

As well as improving customer management, Contact Data Management drives ROI, assists in compliance, and improves business processes and decision making

Experian QAS has defined 8 segments to contact data management:

Audit: Review your contact data to highlight areas of improvement
Authenticate: Verify that your contacts exist and prevent ID fraud
Capture: Find and capture accurate contact data from the offset
Clean: Maintain data integrity through regular data cleansing
Enhance: Additional data for valuable insight
Match: Manage duplicate contact records
Standardise: Standardise your data format for ease of use
Suppress: Remove contacts that cannot or will not respond to you

Read more about Contact Data Management

QAS for your application

Over 300 Experian QAS partners integrate QAS products into their solutions, including CRM, HR, Finance and Contact Management applications.

Our 300 partners include

Click here for more on our partner applications

Ensure data compliance with data protection legislation

We've created a compliance guide to keep you up to speed with the latest contact data rules and regulations. The Experian QAS Compliance Guide has specific information about:

The Data Protection Act 1998
Money Laundering Regulations 2007
Treating Customers Fairly (FSA)
Royal Mail Licensing Changes
BS7666 - National Land & Property Gazetteer

Download the free Experian QAS Compliance Guide

Show the ROI you can achieve with data quality software and services

Your board will require a strong business case which demonstrates ROI to approve investment into contact data management software and services. We have developed some tools to help you build that business case.

See how we have helped other mid-sized companies manage their contact data

	Big Lottery Fund
	The Big Lottery Fund is responsible for distributing half of all the funding raised through The National Lottery for good causes. It receives more than 40,000 applications for money annually. "Essential to an application moving forward is the ability to verify the address details of the applicant organisation. We save approximately £40,000 annually using Experian QAS software."
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	Comic Relief
	“We need accurate data to fulfil our operational objectives of maximising donor revenue. QAS Batch from Experian QAS helps us do this. It is easy to use, throughput is quick and it ultimately improves our data quality.”
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	National Blood Service
	"The National Blood Service’s website http://www.blood.co.uk/ allows donors to find their most convenient blood donation session by simply entering their postcode or home town. The secret to this service is QAS Nearest."

	WaterAid
	WaterAid is an international charity dedicated to helping people escape poverty and disease. The charity implemented QAS Batch to help clean and maintain its database of 450,000 contacts and to maximise its fundraising."We estimate that WaterAid raises an additional £12,000 appeal income each year because of more accurate data on our contacts. We achieve this using Experian QAS software."
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	Virginia Hayward
	Ensuring hampers reach the correct destination with QAS Pro On Demand. “We are one of the biggest hamper suppliers in the UK, and to maintain that level of service, QAS Pro On Demand is crucial.”
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