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Systems Integrators


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QAS for Systems Integrators

Your clients are being pushed by multiple drivers to improve their data quality strategies and to invest in address management. Here are the reasons why your clients are incorporating data quality strategies into their BPO projects…

Data changes every second

  • 3% of the UK public move each year – 7.8 m people
  • B2B data decays at a rate of 37.7% a year
  • 13% of records outdate annually if they aren’t cleaned
  • 1.2m addresses change on PAF each year

Data quality is a global and boardroom concern

Your clients are taking data quality seriously…

  • 97% of large organisations around the world say they are driven to keep their customer, citizen or prospect database clean and up to date.
  • 44% of organisations are driven by the desire to make cost savings through waste reduction and inefficiency.
  • 87% of organisations use customer data to make senior management or board level decisions.

External drivers

  • 99% of organisations rate compliance with regulations pertaining to customer or prospect data as important, yet compliance is a key driver for only 35% of organisations.
  • 60% of UK organisations believe the key driver for clean data is enhanced customer satisfaction.
  • 71% of UK organisations believe that inaccurate and incomplete data costs them money.
  • The average amount of revenue wasted worldwide is as much as 6%.

Internal drivers

Your clients want to…

  • Get more value from their existing database
  • Adhere to regulations (DPA, KYC, AML, HMG)
  • Improve their business processes and reduce costs
  • Instil best practice across their company
  • Enhance customer interaction & perception
  • Get tangible ROI from their IT investment

Experian QAS benefits to clients

Here are just some of the benefits your clients can experience by using Experian QAS…

  • Increased business efficiency
  • Reduced data administration costs
  • Enhanced customer relations
  • Compliance with regulations
  • Enhanced data
  • Higher marketing ROI

* Sources: Royal Mail, QAS-Dynamic Markets Research 2005, QAS-NOP World Research 2004