QuickThinking London November Seminar

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Improving Customer Experience & Driving Competitive Edge

An educational seminar from QAS

London Chamber of Commerce

Tuesday 13 November 2007

The seminar presentations are now available for download.

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The seminar presentations are now available to download

Welcome and introduction

873 KB PDF

Breakout session A: Improving efficiency and customer service through online and offline address capture

1.34 MB PDF

Breakout session B: Maintaining accurate contact data throughout its lifecycle

3.76 MB PDF

Breakout session C: Electronic authentication: validating and verifying customer identities and bank details

3.44 MB PDF

Case Study: D&A - Seeing Data Differently

1.03 MB PDF

Breakout session D: The Royal Mail license

679 KB PDF

Breakout session E: Joint Solutions: SAP & QAS

1.04 MB PDF

Breakout session F: The pitfalls of leaving data to chance

2.65 MB PDF

Innovations through consultancy

3.22 MB PDF

Case Study: Coloplast

2.10 MB PDF