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Professional Services - our services in detail

Professional Services for data strategy strength

How can Experian QAS help you?

Our consultants provide recommendations to improve your organisation's data quality, including:

  • maximising the value of your contact data
  • reducing cost and improving ROI
  • achieving best practice in your data strategy
  • We have three levels of data healthchecks - which one meets your needs?
  • Call us 0800 197 7920 or email us to find out more.

Data healthchecks: Our data healthchecks help you understand your data

Free data healthcheck:

  • Data analysis of 1 customer data file
  • Generic reports detailing the quality of the provided file and number of suppressions
  • An idea of your number of duplicates

Data quality healthcheck:

  • Tailored to customer requirements
  • 1 or more data files
  • Comprehensive data quality report featuring data quality observations and analysis including duplicates, key issues, ROI calculations and recommendations and suggestions for improvement

Data process healthcheck

  • Tailored data governance audit explores your contact data management (CDM) systems, processes and culture
  • Delivers your level on a Maturity Model for industry benchmark purposes
  • Practical recommendations for improvements through best practice

SCV: Single Customer View - understand your customers better

Our Professional Services team have data and tools to help you achieve a Single Customer View.

SCV Demo
Watch our SCV snapshot video

Our experts can create a Single Customer View of your customer data, whether business or consumer, through the process of:

In addition to using Experian QAS products, consultants have access to other tools and services which compliment the above processes.

This Single Customer View can be enhanced with additional information, from telephone numbers and local authority electoral ward codes, to MOSAIC classifications and grid references.


Installation: Minimise the risk in deployment

Deploying new solutions into your environment(s) can be a time consuming process, often involving the co-ordination of resource from many different departments and with varying degrees of risk.

Our consultants can assist with every stage of deployment including:

  • initial product installation into a development environment
  • assisting your developers with integration work
  • migrating a solution from one environment to another

The benefits of assistance from one of our team include reduced implementation time and minimal risk of disruption or downtime during the process.

Accreditation: Our consultants will help you get the most out of your solution

Our consultants evaluate your Experian QAS software to check that every element has been integrated correctly. Key tests are undertaken to:

  • assess how the solution performs against potential data concerns, such as long words, special characters and recoded postcodes
  • guarantee accurate contact data is returned
  • ensure configuration is appropriate and the integration is resilient, scalable and seamless

Your own business processes are taken into account and an impartial view is given on whether the solution is:

  • user-friendly and intuitive
  • appropriate for your audience

Training: Maximise the potential of Experian QAS products and services

Our TAP® certified trainers can deliver courses on all Experian QAS solutions as well as data quality for your business. These include out-of-the box products and custom-built applications. Sessions can be held at your site, or at one of our UK offices.

Your own business processes are taken into account and an impartial view is given on whether the solution is:

  • delivery to end users or help you with your own training sessions
  • supporting personnel or super-users in becoming a trainer themselves
  • creation of full colour manuals
  • provision of feedback on documentation/training manuals that you have written


Do you want to know more?

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Software, data and services from Experian QAS