Benefits: Expert consultants to assist your contact data management

Our Professional Services team can help your data strategy to:

• achieve a single customer view
• increase customer satisfaction
• improve performance and productivity with efficiency gains
• maximise ROI
• reduce risk
• increase top line growth through better targeting

"Our goal is to provide expert support, consultancy and innovation. We aim to continually evolve and develop the services we offer you, so you can make the most of your contact data."

Michael Rhodes, Professional Services Manager

Standard services: Professional Services from Experian QAS

Our consultants provide services to assist your database management.

Some of the services we can offer you include:

• Data healthchecks - our contact data quality audit
• A "getting started day" for QAS Pro Plug & Go installation, configuration and usability will all be provided
• Accreditation - your consultant will asses the integration of your QAS Pro and QAS Pro Web product to ensure it meets Experian QAS best practises
• QAS Match installation and training
• QAS Batch training
• QAS Batch with Suppression training

For more information:

• Contact our Professional Services team at professionalservices@qas.com to get an understanding of the solutions we can offer you

Bespoke solutions: Specialist consultancy

Our Professional Services consultants can analyse your specific needs, draft proposals, create proof-of-concept applications and deliver robust solutions tailored to your exact requirements.

Such solutions have previously included:

• GIS solutions for density - based risk analysis or prospect targeting
• Applications to bulk process 'lost contacts' within your database to put you back in touch with people for whom you hold out-of-date contact information
• "Find My Nearest..." solutions, allowing users to view the results on an interactive map and obtain driving/walking directions
• Bespoke lists

"Professional and friendly service."

Melanie Hirst, Leeds Metropolitan Service

Bespoke consultancy

"The consultant solved the issues quickly and effectively for me. It has enabled a long standing issue to be resolved and will benefit the whole council."

Susan Cooke, City of Edinburgh Council

Our consultants have the project management capabilities to help you succeed.

• Project managers are APM and PRINCE2 qualified
• Delivery consultants are skilled in all key languages including C#, Java, C, C++, VB .NET, PHP, Perl, SQL, VBA and Delphi
• The department has many years of CRM/ERP experience with application vendors
• Trainers are TAP® certified

• Download the Professional Services brochure