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Authenticate your contacts electronically and quickly

Experian authentication solutions: identity checks & ID validation results

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Our authentication solutions use an electronic, risk-based approach to authenticate a person's identity. Biographical data is compared against Experian data, the UK's largest database with over 1 billion records.

We look at the number of records the individual can be matched against, how far back in time they go and the validation processes in place when the records were created. An authentication decision is given to you electronically in seconds, with no need for paper proofs.

For more on our ID authentication products call us free on 0800 197 7920, submit an online form or send us an e-mail.

Electronic identity confirmation and address capture in seconds

Capture, check and validate your customer's address and identity in just a few seconds. This prevents your organisation from the risk of fraud and speeds up the customer validation process, increasing customer satisfaction.

Electronic ID verification:

  • Improves efficiency and customer service
  • Reduces risk of fraud and revenue loss
  • Quick and easy to implement
  • Assists you with meeting legislative and regulatory compliance

Whatever your organisation requires, we will provide the solution that fits.

Authenticate Pro

Experian has created a selection of pre-defined templates to help you define your decision making. This version of product also includes QAS Pro, which allows an accurate address to be captured in seconds prior to the identity check.

Authenticate Plus

Authenticate Plus can be deployed with templates or can be further tailored to suit your business requirements. This intelligent identity checking solution provides multiple ways to electronically verify your customers and can be deployed in the method you prefer. For example, Authenticate Plus provides a clear decision for staff to act on, based on the parameters you set. Additionally, we provide a score or index value to indicate the degree of confidence that an individual's identity and address are correct, and that the person you are dealing with is who they say they are, together with other information to assist your staff.

Authenticate Hosted

Authenticate Plus can be deployed as a web hosted solution which your organisation can use on demand as and when you need to. Offering you all the benefits of Experian's Authenticate products, this solution saves on integrating software into your systems

Bulk processing of records

Because organisations need to keep up to date with changing customer activities as part of your Know Your Customer (KYC) processes, regular authentication of your existing customer base should be adopted.
Experienced consultants at Experian can run a bulk identity check, in house, against your customer database. This bulk processing of your records can be tailored to your requirements. Including:

  • A full identity authentication against a range of data sources
  • A check against Sanctions and/or PEP (Politically Exposed Person) data only
    - these data files can be processed together or separately
  • A check against mortality files only

Click here for our authentication solutions brochure or contact us online or with the free phone number above.


Bespoke electronic identity authentication solutions for the Public Sector

Authenticate for Public Sector is an electronic personal identity authentication solution conforming to HMG guidelines. It enables Public Sector organisations to authenticate a citizen's identity in real-time, irrespective of the channel of interaction. This includes face-to-face, telephone or web contacts.

Already in use across central and local government Authenticate provides a level of confidence in the authenticity of an individual's identity by checking their details against the broad range of independent data sources held by Experian.

Electronic ID verification:

  • Improves efficiency and customer service
  • Reduces risk of fraud and revenue loss
  • Quick and easy to implement
  • Assists you with meeting full legislative and regulatory compliance
  • Supports transformational agenda objectives

For further detail, contact us through the details above the tabs


Authenticating customers on an international basis

Wherever you are in the world, there are fraudsters and there is identity theft. In response to the problems of identity fraud and the associated money laundering and terrorist finance that is often linked to it, regulators around the world have taken steps to tighten up their Anti Money Laundering (AML) regimes. These regulators readily recognise the value of electronic data allowing more robust measures of identity to be undertaken, while at the same time reducing cost. Universal ID offers identity authentication with global data.

Download the Global Authenticate brochure to see the true costs of global identity fraud to the individual, society and your organisation.


Voice-recognition based identity verification

Voice Check is a hosted, pay-as-you-go biometric identity verification service. This service will dramatically reduce your organisation's time and cost associated with validating contact centre callers.

The identity of contact centre callers can be securely verified in seconds by comparing callers' voices against a previously recorded voice print. By replacing the time-consuming manual verification process with a fully automated system, your contact centre agents will have a validated identity at the start of a call and can dedicate a greater proportion of their time to assisting your callers.

Voice Check measures more than 100 characteristics of an individual's voice and is able to detect and prevent the use of a voice recording to gain access. It is the only biometric technology in the world that has EU Certification for Advanced Digital Signatures. By eliminating the human interaction in the re-verification of callers, it removes the possibility for a fraudster to 'con' the agent using stolen information.

For more information, contact us on the details above.


Confirm a bank account exists, is open, and connect it to an individual's details in real time

Bank Wizard Absolute sets a new standard for bank account validation in the UK. By implementing Bank Wizard Absolute, your organisation can improve profitability by eliminating transaction failure and reducing payment fraud.

Bank Wizard Absolute lets your organisation confirm that a bank account exists and is open, as well as connecting an individual's details to their bank account by checking information in real time. This solves the problems of misapplied payments and Direct Debit fraud.

Bank Wizard Absolute is an electronic solution charged based on usage. Contact us on the details above for more detail.


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