Experian Identity Authentication - Electronic ID verification
An electronic, risk-based approach to validate and verify your
customers,
Experian Identity Authentication can capture, check
and validate your customer's address and identity in just a few
seconds.
This prevents your organisation from the risk of fraud and speeds up
the customer validation process, increasing customer satisfaction.
Electronic ID verification:
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Improves efficiency and customer service
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Reduces risk of fraud and revenue loss
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Is quick and easy to implement
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Assists you with meeting legislative and regulatory compliance
Whatever your organisation requires, we will provide the solution
that fits.
Bulk processing of records
Because organisations need to keep up to date with changing customer
activities as part of your
Know Your Customer (KYC) processes, regular
authentication of your existing customer base should be adopted.
Experienced consultants at Experian can run a bulk identity check, in
house, against your customer database. This bulk processing of your
records can be tailored to your requirements. Including:
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A full identity authentication against a range of data sources.
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A check against Sanctions and/or PEP (Politically Exposed Person)
data.
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A check against mortality files.
Click here for our
authentication
solutions brochure or contact us
online or
with the free phone number above.
Experian Identity IQ - Challenge & response questioning
Use Experian Identity IQ to ask questions based on a broad and
dynamic set of customer information for real-time confidence in
identity.
Experian has developed
'Identity IQ', an innovative form of identity
management for customers who are looking to drive higher
authentication rates and support the need for continued
re-authentication whilst reducing the risk of identity fraud and
account takeover.
Providing an additional electronic verification and security enables:
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A reduction in fraud and error
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An Interactive questioning technique to provide high levels of
identity assurance
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Higher confidence in the identity of the individual
Offer fast and flexible re-authentication for better customer service
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Better consumer experience for occasional transactions (e.g. online
banking transfer). No need for the consumer to remember passwords or
carry a token.
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Provides real-time confidence in identity
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Enables migration to more cost effective channels such as online
How does it work?
Experian Identity IQ provides electronic verification and security by
asking customers questions randomly generated from a pool of over 100
examples. These questions call on Experians vast set of current and
historical data that only the individual would know the answer to.
This innovative form of identity management is ideal for
organisations looking to drive higher authentication and support the
need for continued re-authentication.
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Have
confidence in the identity of every individual
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Reduce the
risk of identity fraud and account takeover
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Onboard customers quickly
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Retain customers through fast and efficient
customer service
Experian Identity Document Check - creating confidence in documents
Verifying identities can be a complex and challenging task, yet
consumers are increasingly demanding an instant response to
applications and transactions. Experian Identity Document Check
undertakes a fully automated check within seconds, providing a clear
indication of the validity of identity credentials; it provides a
fast and effective solution to the problems of manually
authenticating identity documents.
Identity Document Check rapidly scans documents for inconsistencies
with a robust checking process that includes verifying a number of
features. Within seconds, the system provides an assessment of the
validity of the credentials.
Features include:
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Visual check - checks the layout and content of the
document
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Ultra violet light check - checks the features of
the document exposed by ultra violet light e.g. a document
watermark.
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Infra red light check - checks the correct
existence of infra red ink
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Chip read - opens the chip on an eDcoument e.g.
Passport, exposes the photograph and reads the data.
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Algorithm check - reads the MRZ and undertakes the
appropriate algorithm check.
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Data integrity check - compares the data on the
surface of the document with the associated data in the MRZ and from
the chip (where appropriate).
Benefits of Document Identity Check
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Turns a subjective manual practice into an
automated subjective process.
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Saves time over a manual check
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Provides a more
robust assessment
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Provides confidence for management and
customer-facing employees in the accuracy and security of the
verification process
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Ensures safeguarding - the audit gives visibility
of checks, which can be demonstrated to regulators.
Experian Identity Voice Check - Identifying the voice of your
customer
Experian Identity Voice Check verifies your existing customers using
sophisticated biometric voice recognition. Creating an efficient and
secure biometric authentication system.
Verification of existing customers can be a time-consuming and
expensive process. Organisations have to balance customer
expectations with security, efficiency and customer service. Experian
offers a unique answer to this challenge;
Identity Voice Check.
Experian Identity Voice Check is designed for
organisations that handle repeat business from their customers and
employ manual verification to establish that they are dealing with
the same person.
Identity Voice Check replaces the time-consuming manual verification
process with a fully automated system. Using individual voice
biometric data, Identity Voice Check can authenticate customers by
confirming that 'today's' voice print matches with the individual's
previously registered voice print.
Benefits include:
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Increased efficiency- enables the identity of
callers to be automatically and securely authenticated in a matter
of seconds. Replacing manual verification processes.
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Improve customer service - allows for a populated
screen of a customer's data to be displayed on a work station, which
is synchronised with the receipt of the call.
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Prevent Fraud - organisations can demonstrate and
promote a proactive approach to ensuring that their customers'
identities are protected.
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Integrated deployment - Identity Voice Check can be
seamlessly integrated into existing operations.
Identity Process Optimisation - a structured audit of your
authentication processes
Audit your authentication processes to improve your customer
onboarding strategy.
Identity Process Optimisation allows you to gain an impartial and
comprehensive assessment of your current authentication processes.
This will help you to recognise areas for improvement and reduce
drop-off rates at point of acquisition.
"Our goal is to provide expert support, consultancy and innovation.
We aim to continually evolve and develop the services we offer you,
so you can make the most of identity verification."
Michael Rhodes, Professional Services Manager - Identity and
Authentication
Our experience as Consultants has clearly shown that an effective
authentication audit is essential to the development of an effective
customer acquisition strategy.
As a result, authentication analysis forms a key part of the way we
work with our customers. A sound, in-depth audit will provide a solid
basis for any subsequent strategic development.
That's why we've developed
Identity Process Optimisation:
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Identify areas that are exposing your organisation to
risk
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Improve an existing authentication strategy
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Maximise current investment in Electronic Identity
Verification
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Strengthen
influence at board level
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Impartial assessment of your current authentication
practises
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Minimise drop-offs at point of sign-up
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To arrange a free initial analysis of your current processes then
please
e-mail
us direct
Product Brochure
Download our Experian Identity brochures
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