What can Experian QAS products do for you?

Experian QAS have partnered with salesforce.com to provide users with an integrated, off the shelf data quality solution. With this in place, you can be confident your CRM database stores accurate, up to date contact information on your customers, prospects and business partners.

Benefits to your organisation

• Increased ROI on your salesforce.com investment as you can rely on data for effective relationship management
• Enhanced data analysis as reports are based on accurate data
• Improved customer perception as communications arrive correctly addressed
• Reduced time and administration costs associated with poor data quality
• Improved efficiency as name and address details can be recorded

QAS for salesforce.com product information

QAS for salesforce.com is a contact data management product that validates and verifies international name and address details at the point of entry into your salesforce.com application. Verifying this information is vital to ensure good customer service as well as saving your organisation time and money.

The Experian QAS On Demand platform is hosted at Experian's data centre in Nottingham which offers a robust, reliable and highly secure infrastructure ensuring the service is operational 24 hours a day. Our infrastructure also includes disaster recovery and load balanced servers.

How does the product work?

QAS for salesforce.com is customisable so that it can be configured to all touchpoints where contact details can be entered into your application. Minimal information is needed to return a complete and full name and address which is then pasted directly into the underlying application. The product works by validating this information against authoritative data sources, such as the National postal file for each country.

• View our demonstration below to see QAS for salesforce.com in action.
• Visit Experian QAS on the AppExchange

Key features & additional data

• Flexible and customisable according to your business processes and needs. Instant pop up on data entry
• Auto verification for quicker processes
• Has the ability to append additional data such as names and business data
• Customer records can be profiled by appending MOSAIC data (lifestyle information)
• Allows searching across a wide range of international data
• Accredited by salesforce.com and completed security review
• Data is hosted at Experian data centres which are robust, reliable and secure

Technical information

QAS for salesforce.com is available as an off the shelf data quality product. The solution can be customised to work in touchpoints where name and address details are entered into your application and is flexible to suit your business needs and requirements.

In addition, the QAS for salesforce.com solution provides a configuration editor allowing you to control user access as well as options for datasets, layouts and searching engines.

The QAS for salesforce.com on demand platform is hosted at Experian's data centre in Nottingham. This is operational 24 hours a day and provides a secure and reliable infrastructure, including disaster recovery and load balancing servers. 24 hour support is provided to customers as part of this service.

The development work for QAS for salesforce.com was done in-house by Experian QAS developers and the solution then accredited by salesforce.com.

Demonstration

See QAS for salesforce.com in action showing how addresses are validated and verified before they enter your database. Learn more about the features and benefits available.

Visit Experian QAS on the AppExchange