Electronic identity verification - why use it?

Electronic identity verification reduces your risk of fraud and money laundering, and improves business processes and customer acquisition.

2/3 of consumers find providing paper ID documents inconvenient, yet 50% of companies request them to check IDs. [Experian's report on identity verification]

Electronic identity verification avoids this paper based proccess to ease your concerns about fraud and customer satisfaction.

Read more about identity verification within the tabs below, or contact us on 0800 197 7920 (freephone), via our online form or by e-mail.

Experian's authentication solutions can change the way you do business, enabling you to electronically validate your customers in a matter of seconds.

Business processes

No need to copy and store paper-based documents
Improve efficiency by managing authentication electronically
Reduce registered mail costs by not having to return documents
Significantly reduce cost per transaction
Shorten the processing time for each ID check

Customer acquisition

Identify customers in seconds with no requirement for paper documents
Reduce waiting times and increase customer sign up rates
Provide a more efficient customer service
Reduce customer 'drop-offs' during website applications
Increase customer acquisition capacity whether via web, call centre or branches

Compliance

Assist you in complying with the Financial Services Authority (FSA)'s anti-money laundering (AML) controls, 'Know Your Customers' (KYC) regulations and the Joint Money Laundering Steering Group (JMLSG) guidance
Available with different templates, or bespoke to your needs
Create an electronic audit trail
Reduce the risk of incurring fines from bodies such as the FSA

Fraud

Identify and protect against identity theft, impersonation, developed identities, or other high risk conditions
Reduce card-not-present fraud
Highlight potential delivery fraud
Age verification
Remove the subjective nature of the documentary check

Data matching capabilities

Unrivalled breadth, depth and quality of data
Over 1 billion records from data sources such as the Electoral Register, Royal Mail's Postcode Address File, telephone directory file, CIFAS (the UK's Fraud Prevention Services, available to CIFAS members) and many more
Volume of data increases the chances of finding genuine customers existing in society and verifying their identity.

Identity authentication solutions

Experian's authentication solutions use an electronic, risk-based approach to validate and verify customers. An individual's biographical data is compared against Experian's 1 billion records to verify consumers. It looks at the number of electronic records the individual can be matched against, how far back in time they go and the processes that were in place when the records were created. An authentication decision, based on your chosen specifications, is then given in seconds, with no need for paper-based proofs.

Click on the links below to find out about the identity authentication products we offer.

Authenticate		Authenticate for Public Sector		Universal ID		Voice Check		Bank Wizard Absolute
Rapid electronic identity confirmation at point of address capture, deployed on demand or leased line connection		Bespoke electronic identity authentication solutions for the public sector		Authenticating customers on an international basis		Voice-recognition based identity verification		Confirm a bank account exists and connect it to an individual's details in real time

	Grosvenor
	Experian provides Grosvenor Casinos with its online Authenticate service, enabling them to validate the identity of customers at the casino door in real-time, with no need for paper-based proofs. "Authenticate has proved invaluable in enabling us to improve our understanding of the customers we have using our casinos."
	83K

	Westminster City Council
	To obtain a parking permit, residents previously had to visit the council with up to 7 different pieces of identification to prove their identity and entitlement. Experian's authentication solutions enabled a wider choice of channels and removed the need to present paper proofs. "Since the launch, with rigorous Experian security, we now have a 30 per cent take-up and this is increasing week on week. That’s the secret to take-up: you have to enable things that people actually want to do and provide a more efficient, safe and secure way of doing things. This is a real example of an improved service."
	193K

	National Australia Group
	"With Experian’s anti-money laundering solution, we are complying with FSA rules and protecting our business and our customers from the effects of money laundering. At the same time we are ensuring that our customer experience during the account-opening process is a positive one."

	ING Direct
	"With over 850,000 savings customers, Experian's anti-money laundering systems enable us to open accounts instantly, in a non-intrusive manner and have played an important part in our customer satisfaction results."

Identity verification research

To download the latest Experian white paper, please click here and fill out the form.

You may also find the following documents useful for your your research into identity validation:

Experian Identity Management report
Age verification report for under 18s (product use restrictions apply for age verification)
Authenticate Public Sector Research

Latest news on identity authentication.

People 'do not take social media security seriously'
- Jul 14 2010, 16:04 PM Internet users do not take their security seriously where social media is concerned, it has been suggested.
People 'must be educated about online fraud'
- Jul 13 2010, 16:04 PM People should be educated about the risks of online fraud, it has been claimed.
Consumers offered ID prevention advice
- Jul 12 2010, 16:04 PM Consumers have been offered some advice on how to protect themselves against ID fraud.
Make life difficult for identity fraudsters, say police
- Jun 28 2010, 16:04 PM Police in Durham held a special document shredding event to promote the issue.
Identity theft victims urged to act fast
- Jun 25 2010, 17:34 PM People targeted by fraudsters need to act quickly and notify the relevant organisations.

Free Authenticate evaluation

Complete our survey to see how your existing identity authentication process matches up.

Free process evaluation

View the online demo for our authentication solutions

This online demonstration shows you the benefits, features and the product in action. You can choose to interact with the demo, or let it do the work and run through all sections for you.

Your needs