Customers in Finance
As well as focussing on good quality data, one of the most crucial
considerations for organisations undertaking financial transactions with
customers is the verification and validation of customer data in order to
detect and avoid fraudulent activity.
Visit our
dedicated microsite
for full details on how QuickAddress works within the Finance sector.
Finance sector case studies...
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AA
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| "The AA is the UK's leading breakdown service, and also offers other services such as insurance and loans. With contact data entering the business from multiple touch points, the AA was looking for a solution that would clean and maintain their contact data over time." |
 583K
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ING Direct
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| "With over 850,000 savings customers, Experian's anti-money laundering systems enable us to open accounts instantly, in a non-intrusive manner and have played an important part in our customer satisfaction results." |
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National Australia Group
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| "With Experian’s anti-money laundering solution, we are complying with FSA rules and protecting our business and our customers from the effects of money laundering. At the same time we are ensuring that our customer experience during the account-opening process is a positive one." |
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London Stock Exchange
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| "During the three years of using QAS products,
we have never had any issues. Because it does
the job of data quality so seamlessly, we never
really need to think about it." |
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2MB
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Swinton
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| Swinton is one of the UK's largest insurance brokers, with a leading presence on the High Street in the shape of some 440 branches nationwide. Swinton deployed the QuickAddress Pro Web solution across its branch network and contact centre, which has generated a substantial return on investment. |
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152K
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Nationwide
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| As the world’s largest building society, Nationwide’s personnel department has a big job on its hands, handling on average 38,000 job applications a year and managing over 15,000 employees. |
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Travelex
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| Travelex chose QuickAddress Pro with Names to help them accurately capture orders from consumers and financial institutions into their in-house system. |
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The Woolwich
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| "The Woolwich needed to be able to capture address information quickly and accurately, to enhance customer and staff satisfaction at the point of sale or investment. After investigating several potential suppliers, the Woolwich chose QuickAddress Pro from QAS as the product of choice to fulfil these needs." |
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46K
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Scottish Provident
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| "The fact that QAS has an office in Edinburgh to support all Scottish customers means that blue-chip organisations like Scottish Provident make a purchasing decision with confidence." |
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57K
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Bradford & Bingley
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| "QuickAddress software had been introduced in 1995 within Bradford & Bingley's call centre and at the Mortgages Direct office in Leamington Spa. Users reported a high level of satisfaction and also noted that they benefited from a reduction in duplicate addresses on their internal databases." |
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80K
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