supportFAQs
- Where can I find out more about the QAS Data Update Process?
- How do I avoid problems with data expiry?
- How do I amend the contacts you have on record?
- Who do I talk to about extra training?
Where can I find out more about the QAS Data Update Process?
We obtain raw data from numerous data suppliers across many countries. There are several processes this data goes through from first arriving at QAS to it being shipped to our customers. We regard our data to be of a higher quality than our competitors due to these processes.
Learn more about the process our data goes through, from raw data to finished product.
How do I avoid problems with data expiry?
Follow these 4 steps to help you plan around data expiry
- Sign up for shipping alerts . This will allow you to be aware when updates are being shipped. Also, to help you effectively plan your data updates we provide a . This will allow you to be aware shipping schedule , which has all current and future shipping dates.
- Make sure the update contacts are correct - It's easy to inform us of any changes. Contact Technical Support with any data expiry queries
- Schedule an appropriate time to perform the update, where any downtime will be minimal
- When the discs arrive, if you have any queries you can go to our updates support zone or contact Technical Support directly.
How do I amend the contacts you have on record?
Keeping your contact information up to date ensures that we can keep you up to date with relevant information. To change your data update contact details - simply visit the data zone where you can edit your details online.
Who do I talk to about extra training?
Our Professional Services team provide standard or bespoke training on any element of the QAS product range to ensure you derive maximum benefit from your investment. Take a look at the training overview , or for more information sumbit an enquiry .
Tel: 0207 819 5445
Fax: 0207 819 0902
Email:
renewals@qas.com
Ask us a question.