"When evaluating solutions to help us cut back fraud, Experian was the clear favourite. We were impressed by the volume of data that Authenticate uses to prove identity and highlight fraudulent transactions. Since using the product, we have seen a noticeable reduction in time spent on fraud and as such our ordering process is much slicker."

Kyle Heywood - Website Manager

"As a small private hotel, the time saved in ensuring accuracy with guest and enquiry details is invaluable - the annual cost has easily been recovered several times over."

Malcolm Herring - owner

"Experian QAS allows us to simply and accurately quote for insurance based upon the Customers address and location."

Les Boggia - Head of IT

"We identified a problem with our mail-order data. On a mailing of 300k catalogues we would have approx 7,000 returns due to misaddressed consumers. This resulted in wasted money in processing the catalogues and lost opportunities in terms of potential revenue from the campaign. We receive data from external sources, which needs to be cleaned, validated and reformatted before being imported into our database. From a marketing point of view, we need to receive a return on investment from the data we collect and therefore accurate data is essential for this objective. Chelsea FC now uses Experian QAS on a regular basis to maintain data quality across the business."

Vicky Mudge - Database Manager

"40% of our business data had decayed over time and was rendered unusable. This was a huge drain on resource. Staff were wasting time calling contacts whose details were incorrect or who did not meet our business criteria. Experian QAS solutions enabled us to clean and enhance our data reducing the database in size, yet lifting the accuracy of our business data to 100%. We've realised that it's not about quantity but the quality of data that makes businesses more efficient."

Nigel Lea - Support & Communications Manager

"We purchased the QAS Pro validation software in order to improve upon accuracy levels for our clients data. Accurate address information is vital in saving time and money when sending mailings. With this in mind, we also utilize QAS Names in order to validate resident names against given addresses and also to ensure correct spelling."

Lesley Hall - UK Customer Services Manager

"Experian QAS is an integral part of our system, one which adds value to our business proposition. All customer data is driven through the software to cleanse addresses prior to upload. The accuracy and simplicity are second to none."

Jan-Michael Lacey - Business development Manager

"Before using QAS Pro Web we experienced as much as a 10% error rate in the accuracy of customer addresses. This meant deliveries would sometimes be sent to the wrong addresses, and resource from other areas of the business would be required to input the correct data. Since implementing QAS, we have zero inaccuracies in our customer address data."

Ian Cavey - Online Manager

"Football is such an internationally loved sport and Just Keepers need to be able to provide an effective service to as many global customers as possible. We use International name and address data from Experian QAS to support the capture of addresses in order to deliver our products around the world. Due to QAS we have dramatically reduced the amount of mis-spelt names and incorrectly formatted addresses. Experian QAS software automatically configures addresses into the correct country format and this has enabled us to deal with orders more quickly and efficiently. This gives our customers more confidence in us and generally creates a better impression."

Ian Milne - Director

"After years of labouring through the identity checking requirements of the money laundering regulations that apply to the accounting industry, Experian's 'Authenticate' solution has, quite frankly, been a delight for us at LEES. LEES success, particularly in attracting new clients, has led to quite significant resources being invested in methods of combating identity fraud and meeting the associated regulatory demands. However we have been unshackled by adopting Authenticate which has changed what was previously seen as an onerous task into a truly proactive one with positive spin-offs. Well done Experian - just what we needed!"

Iain Clayton - Executive Director

"Using Experian QAS has greatly enhanced our ability to collect and maintain various administrative data from which accurate and timely statistics are produced at various geographical levels."

Andrew Kerr

"We have implemented QAS on our websites which has had a substantial impact on improving the address matching issues we had with orders as they entered the back office system. We also use Experian QAS on our back office system for the mail order channel, enabling the rapid entry of addresses. Both systems ensure that addresses are correct for the automated processing of orders through our delivery systems thereby ensuring timely deliveries."

Lisa Roberts - Direct Channel Business Analyst

"QAS is the ideal tool to validate addresses as they are being captured, both online and in our contact centre."

Cyrille Saulnier - Reservations Manager

"We are one of the biggest hamper suppliers in the UK, and to maintain that level of service, QAS Pro On Demand is crucial. We couldn't offer the level of service on the scale we do without Experian QAS. It works perfectly. Wherever there's a form on the website where the customer needs to communicate an address, we use QAS Pro On Demand."

Alex Walker, Virginia Hayward