Under the Centrica umbrella, British Gas undertook one of the largest CRM migration projects of its time. Experian QAS' point of capture address validation tool, QAS Pro was chosen to help this migration. "Thanks to Experian QAS, we have seen an impressive number of properties that our Field Sales representatives are unable to locate due to missing sub-premise information. This is a fantastic as it means there has been a reduction in customer leakage levels."

Sutton and East Surrey Water Plc is an independent supplier of water. Its catchment area spans an area 332 miles square, containing more than 630,000 people."Experian QAS software will supply us with a much needed method of efficiently updating, validating, and maintaining the integrity and concurrency of our address information."

Wales & West Utilities is a leading gas distribution business, who operates, maintains and develops this network and also provides a gas emergency service. QAS Pro integrates seamlessly within their SAP CRM solution and enables it to validate new addresses. In addition, QAS Batch was deployed to help it verify addresses for emergency call-outs to domestic consumers.