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Customers in Telecoms

From data capture, verification and maintenance of data quality through to enhancing address data by adding essential information, Experian QAS offers a complete solution for telecommunications organisations.

Visit our dedicated microsite for full details on how Experian QAS works within the Telecoms sector.

Telecoms sector case studies...


O2

"The use of ExperianQAS has been key in further improving the service O2 UK provides to its customers and has resulted in increased customer satisfaction. Before QAS Pro, call centre staff had to type in a complete address, now they can simply enter the postcode and even the most obscure addresses are returned accurately first time."

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Orange

"QAS was easily integrated into the Electronic Point of Sale system used in all of Orange's 200 stores. In addition, the operators soon adapted to QAS' intuitive searching. We needed a solution that would be quick and simple to use and Experian QAS was the obvious choice."

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