Customers in Finance

Experian QAS helps the AA achieve a single customer view across its financial services and breakdown assistance services. "The QAS solution has also increased our marketable customer base by about 1 million contacts, as we only market to people with a verified address."

Nationwide implemented QAS's QuickAddress Pro into its existing PeopleSoft HRMS. "The benefits of QuickAddress have been wide-ranging, and in particular have helped to ensure a rapid, reliable recruitment process."

An underwriting system, with the ability to generate location co-ordinates (Geocoding) at premise level for commercial and residential property, was implemented in a joint effort between Experian QAS, GIS Company ESRI (UK) and Ordance Survey. "It's very fast. The performance exceeds our expectations. We specified a results turnaround of 203 seconds but we are currently seeing sub-second returns."

"The fact that QAS has an office in Edinburgh to support all Scottish customers means that blue-chip organisations like Scottish Provident make a purchasing decision with confidence."

"The Woolwich needed to be able to capture address information quickly and accurately, to enhance customer and staff satisfaction at the point of sale or investment. After investigating several potential suppliers, the Woolwich chose QuickAddress Pro from QAS as the product of choice to fulfil these needs."

Travelex chose QuickAddress Pro with Names to help them accurately capture orders from consumers and financial institutions into their in-house system.

West Brom, the 9th biggest building society in the UK used Authenticate Pro to automate the electronic identity checking of it's online applications. "Using Experian, we have been able to streamline the customer application process and as a result we have started to see significant time and efficiency savings."