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Technical Support FAQ's answered by Luke Westlake, Product and Data Solutions Manager at Experian QAS

What is the size of your Support Team and what level of support do you offer?

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What level of support can I expect for different product versions?

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What is your data update schedule?

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Why do your datasets expire and are there alternatives to receiving updates via CDs?

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Product Management FAQ's answered by Gareth Williams, Global Product Management Director

What does the future look like at Experian QAS?


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Tell me more about the types of contact data used within your software and services.


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Professional Services FAQ's answered by Michael Rhodes, Lead Consultant

What is the typical integration time for Experian QAS products, and how do I engage Professional Services?


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What experience does the team have, and how can they help?

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How can you help with my Contact Data Management strategy?


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Customer Management FAQ's answered by Alex Mountain, Head of Customer Managment

What is the renewals process?


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What does my renewal entitle me to?


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I've received a renewal form and a renewal invoice, what is the difference?


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Software, data and services from Experian QAS