supportVideo FAQs
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Technical Support FAQ's answered by Luke Westlake, Product and Data Solutions Manager at Experian QAS
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What is the size of your Support Team and what level of support do you offer? |
What level of support can I expect for different product versions? |
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What is your data update schedule? |
Why do your datasets expire and are there alternatives to receiving updates via CDs? |
Product Management FAQ's answered by Gareth Williams, Global Product Management Director
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What does the future look like at Experian QAS? |
Tell me more about the types of contact data used within your software and services. |
Professional Services FAQ's answered by Michael Rhodes, Lead Consultant
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What is the typical integration time for Experian QAS products, and how do I engage Professional Services? |
What experience does the team have, and how can they help? |
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How can you help with my Contact Data Management strategy? |
Customer Management FAQ's answered by Alex Mountain, Head of Customer Managment
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What is the renewals process? |
What does my renewal entitle me to? |
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I've received a renewal form and a renewal invoice, what is the difference? |