NCOA® Update: National Change of Address definition

The NCOA® Update dataset is sourced from the Royal Mail's redirection service. As the service is paid for by the end-user, the quality of data is extremely high.

There are over 21 million records in the NCOA® Update file, and it is growing by 1.2 million every year.

Customers using NCOA® Update will be able to retrieve the forwarding address of the goneaway.

On average 11% of UK's population move every year, that equals 18,000 a day. Royal Mail state that around 50% of movers take up the NCOA® Update service.