We host a range of events and online webinars, you can find out about
previous events and watch archived recordings below.
Recent Events
On Tuesday 22nd February Experian QAS held the first
Customer Roundtable, giving our customers the
opportunity to feedback about our organisation, our services and
their expectations. 18 customers attended the event which focused on
three major topics
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Data compliance - the challenges and opportunities
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National Address Gazetteer
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Customer service - how we can all do better
Attendee's responses and discussions was very positive and the
customers were forthcoming with their opinions and ideas, giving us
a chance to listen, learn and improve
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67% of attendees thought the roundtable improved their perception
of Experian QAS
-
86% of attendees now understand more about Experian QAS
"Many thanks for the invitation to today's event - it was really
good."
Head of IT, Debt Recovery organisation
"It was a very interesting session - Thanks a lot for doing this."
Customer Information Improvement Senior BA, Utility company
Read more customer
feedback from the event
Recent Webinars
Smarter Data, Smarter Delivery with Experian Property Data Service
For any organisation in the Electricity, Gas or Water market;
knowing your customer goes much further than just their address.
You need to know their name, business, geographical location, meter
number and other key data including various risk factors and
potential vulnerability to price changes.
The Experian Property Data Service pulls together everything we
know about a UK property, its residents and businesses. It is
enhanced data from exclusive sources to give you the very best view
of your current and potential customers for all your needs,
delivered in one seamless, hosted, single integration to your key
Enterprise Applications.
Watch webinar
All you need to know about switching to Electronic Updates for your
data
Manually loading your data update discs every few months takes up a
lot of time and resource that could be better spent on your
company's core objectives. With this in mind Experian QAS can now
offer you the chance to switch to electronic data updates for free.
Watch webinar
NEW Data quality 'glue': new innovations from Experian QAS
Good data quality is the foundation of great CRM. Data quality
issues such as capturing, cleansing, merging and de-duping data are
often managed as separate workflow processes. At Experian QAS we
have created the 'glue' that brings all these processes together,
enabling organisations to manage data quality from a single
software integration.
Watch webinar
Keeping your database clean for Christmas with Experian QAS Batch
There has never been a better time to clean your database for
Christmas. This will ensure your Christmas mailings get delivered
to the correct address first time, saving you time and money and
improving your customer service. This webinar will provide you with
an introduction to Experian QAS Batch and how its features can
enhance your data cleaning.
Watch webinar
Patient Propensity
As you know "Did not attends" (DNA's) have an enormous impact on
the healthcare system in terms of cost and waiting time. This
webinar explains how Experian's Patient Propensity data can provide
propensity models on a patient's likelihood to DNA and the method
of communication they are most responsive to.
Watch webinar
AddressBase®
AddressBase® is the biggest change in UK address and location
data for over 20 years. Watch our webinar to see how this new file
would fit into your business and drive new efficiencies, new
services and new opportunities.
Watch webinar
Everything Happens Somewhere
See how Manchester City Council use the LLPG to achieve better
customer focus. What does 'Everything Happens Somewhere' mean to
Manchester City Council.
Can you use citizen data to deliver real service improvements?
Watch webinar
Patient data webinar
Now is the time to leverage the data experts of QAS who have helped
over 150 NHS organisations improve their ability to append NHS
numbers to patients, improving chargeback while enabling a clearer
view of patients.
There's going to be less money, the answer is efficiency through
data, the answer is Experian QAS. Watch the QAS Healthcare webinar
to hear more about how we can partner with you to generate
efficiency gains through accurate contact data.
Watch webinar
Releasing the potential of the National Address Gazetteer
National Address Gazetteer is the data set that is set to
revolutionise the approach government organisations take towards
driving cost efficiencies from geo spatial information.
Watch this webinar to see presentations from Alister Humphreys and
Paul Malyon from Experian QAS and Richard Mason, MD of Geoplace and
to understand more about how your government organisation can drive
cost savings and efficiencies by leveraging this unique and
complete set of reference data.
Watch webinar
Metrics & KPIs for Data Success Webinar - July 2010
Simple techniques to help you to measure data success. This webinar
looks at ways metrics & KPIs can be implemented to gain best
success from your database. We've come up with some simple
processes that help us get the best possible business benefits from
our contact data.
Watch webinar
Government webinar: Turn your data into more powerful information
Is the information generated and used by the public sector fit for
the challenges ahead?
This webinar shares key findings from recent Audit Commission
publications and Experian QAS research. Log on and join in the
debate.
Watch webinar
Charities webinar: Safeguard your donor data - January 2010
This webinar features case studies from PDSA and our industry
partner CIBER, and examines how accurate contact data is vital for
charities to reach donors. We look at how data plays a major part
in keeping in touch with supports; managing the donor experience;
reducing duplicate records to boost fundraising success; and
enhancing Gift Aid contributions.
Watch webinar
Your route to data compliance - November 2009
An Experian QAS and iCompli webinar. Talking through the changing
landscape and the data compliance challenge.
"Only 27% of organisations claim to be 100% compliant with database
regulations". (Experian QAS Global Research, 2008). Listen to this
webinar to find out how you can be more compliant with your data
practices.
Watch webinar
Experian has published a brand new Public Sector Insight Report.
This webinar summarises the report findings about the recession,
the impact on household finances, the prospects for regional
economy recovery and the challenge of collecting outstanding public
debt.
Watch webinar
Archived Webinars
The term 'contact data management' (CDM) has come into being to
encompass this more sophisticated approach to data quality and a
broader range of customer information. During this webinar we will
discuss how adopting a CDM strategy can deliver your organisation
measurable benefits.
Watch webinar
Citizen Centric Data - October 2008
This webinar details the role of good quality data as a crucial
component in reaching government goals of more efficient public
services through the use of IT and shared services.
Watch webinar
Authenticate webinar - September 2008
This webinar explains how our Authentication solutions work and how
several high street names have benefitted from them.
Watch webinar
Data management essentials for busy people - August 2008
This webinar covers the benefits of improved customer service,
performance and efficiency from managing the quality and accuracy
of your databases.
Watch webinar
A technical insight into four new ways to manage your contact data -
June 2008
The second in a two part series, this webinar offers a technical
insight into the latest Experian QAS offerings.
Watch webinar
Four new ways to manage your contact data - May 2008
The first in a two part series about the latest in deduplication
software, Experian QAS hosted services, international data sets and
hassle-free suppression products to manage your data locally.
Watch webinar
Partnering to reach new heights! - April 2008
Are you making the most out of your partnership with Experian QAS?
This webinar will show how you can maximise value to your customers
by providing them with improved contact data management.
Watch webinar
Using your LLPG - February 2008
This webinar will showcase QAS Gateway, a software solution from
Experian QAS enabling you to use UPRN's, merge, match and clean
databases against your LLPG and search against the LLPG to verify
customers quickly.
Watch webinar
Master class on suppression - December 2007
Protecting your database from decay can be a never-ending challenge
and inaccurate data can cost you money and damage valuable
relationships with your customers. Watch this webinar to find out
more.
Watch webinar
What have people said about our previous seminars and events?
Customer Roundtable, 26th April 2012:
"The day certainly met my objectives and I came away with a much
better idea of what QAS wanted to do and how they might be able to
help me to overcome some of the challenges that we have in the
business. I am pleased that I was able to meet our new account
manager and that after the event he has already been in touch and
followed up on our conversation with an email. I would be very
interested in attending future sessions."
The Phone Room Ltd, May 2012
Customer Roundtable 19th January 2012:
"This was an interesting and informative event. It is useful to
attend in a 'roundtable' format since this encourages discussion and
allows people to talk more freely. The presentations and the content
were all relevant and the day wasn't overly long. If there is a
follow up session on AddressBase in future I would be interested in
attending."
London Borough of Lambeth, January 2012
Customer Roundtable 22nd February 2011:
"Thank you for organising the roundtable. It has brought up some
interesting subjects - "
Systems Architect, Debt Recovery organisation
"- many thanks for the invitation to today's event - it was really
good."
Head of IT, Property Fund Management Services organisation
"It was a very interesting session - Thanks a lot for doing this."
Customer Information Improvement Senior BA, Utility company
Read more customer feedback about other events
below:
"Very good. The sessions were just the right length, fast paced, and
pitched at the right level"
Forecasting Manager, HMRC
"Clearly defined and focussed in all key areas of data management.
Useful information to benefit business of any type"
Data & Performance Manager, Business Crime Reduction Centre
"Excellent and thoroughly professional with friendly, skilled and
interested QAS staff on-hand throughout"
Senior Client Information Co-ordinator, Action for Blind People
As a novice in the business of database management I found the
webinar to be a very helpful facility to help me understand the
potential of what Experian could provide and what could be achieved.
London Jewish Cultural Centre, Nov 2011