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East Sussex improves website to ensure best practice

Feb 4 2009, 09:15 AM

East Sussex county council (ESCC) has commissioned Foviance to work on its website to ensure it adheres to best practice guidelines.

The council's online presence receives 1.5 million hits every year, with a significant percentage of visitors seeking advice on services for the elderly as well as childcare information.

An overhaul of the local council's website will serve to increase accessibility and improve the website so it is efficient and useful from a single citizen view.

Rachel Smith, web services manager at ESCC, commented: "Although our site has been recognised as one of the best local authority websites in England, we cannot be complacent and we constantly strive to improve accessibility and services for residents."

Paul Blunden, chief executive of Foviance, added that local authorities were striving to ensure best practice in the delivery of their online services from a single citizen view.

ESCC yesterday (February 3rd) launched a scheme to encourage local people to hand in any fraudulent mail promoting scams they receive to the local library, who will turn the information over to Trading Standards officers.

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