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• Businesses 'should be straight with consumers when collecting data'
  - Jul 8 2010, 16:04 PM Companies should let consumers know what they intend to do with information they collect, according to the ICO.
  
• Organisations 'must be consistent with data'
  - Jun 11 2010, 11:56 AM It is important to be consistent and avoid duplication, according to one expert.
  
• CRM 'is an effective tool for businesses'
  - Dec 9 2009, 11:48 AM CRM enables businesses to tailor their messages and communicate with customers in an effective way, it has been suggested.
  
• Effective CRM data management 'important'
  - Oct 12 2009, 08:10 AM One sector commentator has highlighted the need for effective CRM data management.
  
• Data quality important with emergence of social CRM
  - Aug 19 2009, 15:11 PM A data strategy that incorporates social CRM is being heralded as the future of online consumer activity.
  
• CRM strategies delivering single citizen view 'crucial' to economic recovery
  - May 27 2009, 08:29 AM The establishment of a single citizen view based on 'smart' CRM planning can help companies secure post-recession growth.
  
• Online recruitment site benefits from new data strategy
  - Jan 9 2009, 10:40 AM An online recruitment site has been upgraded to enable users to access the UK's busiest CV database as part of an innovative data strategy.
  
• FSA getting strict on companies who fall short of best practice
  - Dec 4 2008, 17:14 PM The FSA is levying hefty fines on companies that infringe best practice regulations.
  
• 'Detractors' could increase cost of data losses
  - Apr 4 2008, 14:17 PM The importance of businesses keeping their customers' personal data secure has once again been highlighted after a new study revealed the extent to which consumers pass on negative corporate experiences.
  
• Public still wary of data security capabilities
  - Mar 19 2008, 14:08 PM New statistics showing public wariness over the security of their personal information have served to once again highlight the importance of data authentication systems.
  
  
  

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